With the latest version of I’m InTouch (v10.0) that has added the support of LDAP authentication, enterprise users with central authentication infrastructure (e.g. Active Directory) can now choose to authenticate their I’m InTouch remote control sessions by attaching to the central authentication infrastructure.

This means:

1. Enterprise users do not need to define their I’m InTouch remote access passwords separately
2. IT Managers can “inherit” the same password policy for their I’m InTouch remote access sessions (e.g. the way to reset password, requirement to change password regularly, one-time password, etc.)
3. IT Managers can change the I’m InTouch remote access credential of any user when necessary such as in the event of staff leaving.