Monthly Archives: October 2015

Companies Increase Sales Using Webinars

Web Conferencing

Webinars are virtual meetings that connect people from anywhere in the world and are used for a variety of purposes. Webinars can be effectively used as sales promotions to present and publicize a new product or product line. In today’s “Hurry up because I do not have time to waste” world, the webinar has rapidly become a tool for business to increase productivity while reducing cost.

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To conduct a successful webinar, you need to be use a reliable webinar platform. I’m InTouch Meeting is that platform!

With our sophisticated, yet easy-to-use features, you can create an interactive learning environment with I’m InTouch Meeting within minutes. The benefits include:

  • Easy interface to send invitations and host web conferences
  • Simple participant login process
  • Unlimited on-line meetings for multiple users with no overage fees
  • Secure web conferencing with passwords, data encryption, session time outs and more
  • Interactive user features such as whiteboards, file transfers and remote printing

I’m InTouch Meeting will help your business attract a larger audience to pitch your product. It can be used for remote presentations and, solve potential client problems which helps convert leads to sales. I’m InTouch Meeting can also be used to conduct remote training and help building relationships with new customers. With a low monthly fee, you will find out the I’m InTouch Meeting is one of the most cost-effective web-conferencing solutions in the market today.

 

I'm OnCall

Benefits of Help Desk Software

Remote Support,

For those consultants and IT help pros who support multiple clients, not only can the standard model of on-site visits get tiresome, but it can be expensive and inefficient. That is why adding remote support to your service options can be a real boon to your business. Your clients will appreciate the timeliness and savings provided by this option. You will find the convenience brings a bit of sanity back into your work day too. I’m OnCall is a cost-effective, secure online help desk software which allows organizations to offer remote support over the Internet to their customers.

I’m OnCall helps improving your customer satisfaction ratings and competitive edges. You can expedite the time it takes to resolve a problem with our remote support technology while reducing your overall service cost.

Main Benefits of I’m OnCall

Remote Control – With the customer’s permission, a temporary remote control session is established with his/her computer. Any technical issue can be resolved with ease.

Live Chat – I’m OnCall gives you 3 customizable URLs for embedding into your web site. You can then easily implement a Live-Chat customer service feature on your web site within minutes. One agent can simultaneously chat with multiple customers to facilitate busy “call” volume. Not only that it is impossible to achieve with the traditional phone system, it can actually save cost by eliminating the need of installing numerous physical phone lines.

Customization – Enhance your professional image and branding with a customized banner on the support session page. It can include your company logo, slogan, agents’ photos, etc.

Incident Tracking – Your agents or service representatives will benefit from the incident logs. They will help your company to provide better service to your customers.

Customer Rating - An automatic post-session survey can be conducted to measure customer’s rating on the support service they have just received.

 

Working remotely sure makes the job easier in many ways. If you are planning to add remote support services to your organization, give I’m OnCall a try!!!

How To Add Attachments to Your Emails Remotely?

Remote PC Software

Have you ever been concerned about having all your emails stored at an ISP’s servers? Where once breached, all your private data is compromised. Or have you ever wanted to check an email that you received at your home PC while out on a remote location? How about adding an attachment from your local computer while composing an email remotely?

Now free, with our new I’m InTouch GoMail App, you will be able to View/Send/Reply/Forward Outlook emails from your IOS or Android device remotely and still have all your activities completely logged on your Outlook locally. Also you will receive notifications of new emails received at your Outlook to your Mobile device.  Plus, only with our new I’m InTouch GoMail App, you will be able to add attachments and save attachments to/from the local PC that you are accessing from your Mobile device.

With all your email activity kept locally, you will not have to worry about any privacy breach at your ISP.

 

How Do I Get the I’m InTouch GoMail App?

-          I’m InTouch GoMail can be downloaded for free from the Apple App Store or Google Play (Available in October!)

* Your Outlook computer must be I’m InTouch-enabled

How Does It work?

-          The I’m InTouch Desktop software must be installed on your host pc (The PC that you want to have access to remotely).

-          Make sure Outlook is configured as your mail client for I’m InTouch on this host pc.

-          From your mobile device, use I’m InTouch GoMail to log into your I’m InTouch PC and you will now be able to View/Send/Reply/Forward and add/save attachments locally from your IOS\Android device. (During first time access, you will be prompted to register that mobile device to receive notifications).

 

Main Features of I’m InTouch GoMail

Attachment Handling:   We are the only app that will allow users to remotely add attachments from the local host PC. At the same time, the user will be able to save attachments received in emails to the local PC.

Local Security: With the emails all being stored on your local host pc, you don’t need to worry about a privacy breach at your ISP anymore.

Conclusion:

With the I’m InTouch GoMail app and the I’m InTouch Remote Access Software, you no longer have to worry about confidential messages possibly being compromised at an ISP, yet you can check and respond to your email anywhere anytime. Together with the ability to add and save attachments from the host PC while on your mobile device, gives I’m InTouch users a versatile worry free remote email tool.